1. Privacy Policy
By virtue of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), we inform you that the data you provide will be processed by the owner of this website for the following purposes:
“Customer Service / Contact” Section: The data you provide will be processed for the purpose of answering your queries or requests and providing you with the services you have requested.
“Newsletter Subscription”: We inform you that the data you provide will be processed for the purpose of managing the sending of commercial information by regular mail, e-mail, SMS, or fax regarding our Hotel.
“Bookings”: The personal data provided in this section will be processed for the purpose of managing the bookings requested by you. In all cases, the data provided may be processed for the purpose of preparing internal statistics to improve our services. The personal data provided will only be kept for as long as our commercial relationship is maintained, and will be blocked once it has ended, for the period established by legal requirements, at the disposal only of Courts and Tribunals to attend to possible claims, after which said data will be deleted. The legal basis for the processing of your data is the fulfillment of the contractual obligations assumed by you when requesting our services. We inform you that the personal data provided may be processed for the purpose of sending you informative and other types of communications (offers, events, greetings), for which you must check the following box enabled for this purpose. The data provided will be kept for this purpose as long as you do not request the cessation of advertising shipments. You will have the right to withdraw your consent at any time. The withdrawal of consent will not affect the lawfulness of the processing based on the consent prior to its withdrawal. You may exercise your rights of access, rectification, deletion, opposition, and limitation of processing at any time by sending an email to: reservas@suitesdelmarfenals.com or by writing to the following postal address: Suites del Mar Fenals, with address at Platja De Fenals, Carrer de Francesc Layret, 5-7, 17310 Lloret de Mar, Girona.
Once your request is received, we will send you a form for the exercise of the specific right requested, which you must complete and send back to us together with a photocopy of your ID or Passport. Once said documentation is received, we will attend to the exercise of your rights within the legally established deadlines and, in the event of not having obtained satisfaction in the exercise of your rights, you may file a claim with the Supervisory Authority, the Spanish Data Protection Agency: www.aepd.es
2. Cookies
See cookie usage policy
3. Visit log
Each time the Suites del Mar Fenals server is accessed, the IP address from which the user is browsing will be collected and registered, as well as the pages visited on Suites del Mar Fenals. This data will be stored in a LOG file for statistical purposes and to determine the number of pages visited.
4. Hyperlinks
The https://www.suitesdelmarfenals.com/ portal allows access to other websites managed and controlled by third parties through different links to facilitate users' Search for information, content, and services on the Internet, without this being considered in any case a recommendation or invitation to visit them. The creation of a hyperlink from a website of another Internet portal to any of the pages of the paratytech.com portal must be subject to the following conditions:
• Any hyperlink to the https://www.suitesdelmarfenals.com/ portal will be made to its main page or main pages of the sections it contains;
• The reproduction of the services or contents of the Suites del Mar Fenals portal is not permitted in any case;
• The website on which the hyperlink is established shall not contain information or content that is illicit, contrary to morality, good customs, or public order, nor shall it provide content contrary to any third-party rights;
• No false, inaccurate, or incorrect statement about the pages of the paratytech.com portal, or about the services or contents thereof, will be included;
• No deep-links, IMG or image links, or frames with the pages of the paraty.es portal will be established without the prior express authorization of Suites del Mar Fenals;
• Except for those signs that are part of the hyperlink, the website on which it is established will not contain any trademark, trade name, establishment sign, denomination, logo, slogan, or other distinctive signs belonging to Suites del Mar Fenals;
• The establishment of the hyperlink will not imply the existence of relations between Suites del Mar Fenals and the owner of the website or portal from which it is made, nor that Suites del Mar Fenals has authorized the hyperlink or supervised, known, accepted, or assumed the services and contents offered on said portal. Suites del Mar Fenals does not market, nor pre-control, nor own the contents, services, and information available on said websites, and is not responsible for them or for the information and statements included in them. Suites del Mar Fenals is also not responsible for any damages of any kind that may arise from the access, maintenance, use, quality, legality, reliability, and utility of the contents, information, communications, statements, products, and services existing or offered on websites not managed by itself.
5. General
Suites del Mar Fenals reserves the right, without prior notice and at any time, to temporarily suspend access to its website and to make the modifications it deems appropriate to the page, the services or information offered, the presentation or location thereof, and the conditions of access and use of the Suites del Mar Fenals website. All information received on this website will be considered to be transferred to Suites del Mar Fenals free of charge. E-mail will not be considered a valid means for the purpose of filing claims. For this, you must contact the Legal Department of Suites del Mar Fenals, located at Platja De Fenals, Carrer de Francesc Layret, 5-7, 17310 Lloret de Mar, Girona, which will indicate the channels to follow in each case.
All matters relating to the Suites del Mar Fenals website are governed by Spanish legislation and are subject to the jurisdiction of the corresponding Courts and Tribunals, waiving any other jurisdiction that may correspond.
6. Veracity of data
The user will be responsible, in any case, for the veracity of the data provided, with Suites del Mar Fenals reserving the right to exclude from registered services any user who has provided false data, without prejudice to other actions that may be appropriate under the Law. Likewise, the user must be duly authorized to provide data of third parties. Only if they have the consent of the future hotel guests, may the user provide such data to the hotel. Such information, which will allow Suites del Mar Fenals to provide better service to its guests, is optional, so its provision by the user implies, under their sole responsibility, the assumption of the duty to inform them of the content of our Privacy Policy prior to offering the personal information.
7. Responsibility of the Hotel
Access to the page does not in any case imply the existence of a commercial relationship between the user and Suites del Mar Fenals. The portal only provides information about hotel vacancies at the time of requesting said information, so if you make the booking online, you are contracting directly with the hotel and not with the portal. The printed version of the booking made serves as a locator when you go to the hotel. The booking of hotel nights on this website implies the adherence and acceptance by the client of each and every one of the general conditions set out here. By accepting the following clauses, you declare and accept:
1) Being of legal age and having full capacity to make the booking, stating that you understand and comprehend all the conditions found on the website.
2) That the data provided when you make the online booking are true, complete, and concise.
3) Only those pages that appear within the web map are covered on the web.
4) That access to this website is the responsibility of the user.
5) That once the booking has been made, the electronic document in which it has been formalized will be archived; you may access it at any time.
6) That you confirm the booking made, i.e., the dates indicated, the number of rooms, the number of people, and the chosen Hotel.
7) The conditions and price of the booking made are those expressly determined in the tariff conditions included expressly on the page where you make the booking.
8) Regarding the relationship with the portal, it gives you the possibility of booking rooms at the chosen hotel through its website, but it does not offer any type of hotel service under its own responsibility.
9) That your card data is collected for the purpose of guaranteeing the booking. Payment for it will be made at the chosen Hotel, and only in the case of cancellations or no-shows, will the cancellation of the booking proceed and the charge established in the tariff conditions be applied.
10) Offers will only be valid for as long as they remain accessible to the recipients of the service.
8. Prices
The prices indicated are Retail Prices, VAT included. The price includes: Price per night depending on the type of room and meal plan selected, except for hotels where the inclusion of other services is specifically indicated. The price does not include: Any service not specified, in addition to extras such as transfers, tips, telephone calls, laundry services, minibar, parking, etc. Check-in and check-out time: as a general rule and unless otherwise expressly agreed with the establishment, rooms may be used from 2:00 p.m. on the day of arrival and must be vacated by 12:00 p.m. on the day of departure.
9. Passports and visas